Plugin does not update themes and neither do installed plugins

Support
1

Today I came across a boring situation! I had to update all of my clients’ sites manually, since the festinger plugin isn’t updating or forcing the update. I had to update all of my clients’ websites manually, since the festinger plugin is neither updating nor forcing the update. Here’s the print.

Screenshot_115
Screenshot_1151271×826 190 KB

2

Hi @Baraagencia,

Thanks for reporting this issue.

We just checked the download/update history of your account and we can see ‘force update’ updates log from your account. Could you please tell us how you’ve updated them, we can see that the plugin has been updated.

3

I performed the updates manually, uploading each plugin via wp.

4
5

Hi @Baraagencia,

I’m just bumping this topic to see if this issue has been fixed for your WordPress instance?

Please upgrade to the latest version of the Festinger Vault plugin (version 4).