Phox - Hosting WordPress & WHMCS Theme

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This is a support topic for Phox - Hosting WordPress & WHMCS Theme

The intention of this topic is to give you the opportunity to discuss problems and difficulties with other Festinger Vault customers, e.g. how to address incompatibilities or fix bugs, report malfunctioning features, or get help on how to configure this download.

:warning: You can ask us for update requests here as well! :love_you_gesture:

To request an update of a particular theme or plugin, kindly let us know your preferred version number and we will update it as soon as possible. Although update requests usually do not make much sense because we publish them as soon as they are available and we have the time to upload them.

Phox - Hosting WordPress & WHMCS Theme has been updated to 2.1.6

Phox - Hosting WordPress & WHMCS Theme has been updated to 2.1.8

Please update Phox - Hosting WordPress & WHMCS Theme 2.1.8 to Version 2.2.2. @FestingerUpdates

Phox - Hosting WordPress & WHMCS Theme has been updated to 2.36 .

When I downloaded it, it gave me version 2.1.8, not 2.36. I have the festinger vault plugin installed with auto updates enabled and tried a force update a few time but it still stays at the same 2.1.8 version. How can I update it?

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Phox - Hosting WordPress & WHMCS Theme has been updated to 2.2.3.

Thanks for letting us know. The latest version for the theme is 2.2.3, and it is available for download now.

In that update phox added new demo themes that you can import an edit, whenever i import a demo on the new ones like “space demo”, it doesnt import it. It says it has but when you check your website it just stays at the same theme that you imported before

Dear valued community member,

Thank you for reaching out to us. This is an automated response from our helpful community robot, @festybot.

We understand that you have a question regarding a license key. Unfortunately, we are unable to provide license keys as it is financially infeasible to purchase one for every customer. However, we would like to assure you that 99,99% of the themes posted in our WordPress repository will work without the need for a license key.

Meanwhile, I’m tagging my teammate @festingerupdates to see if there is any offline demo content available. If it’s available, he will be uploading it as soon as possible for you. You will be receiving an email reply if it’s available.

If you are experiencing any issues or need additional support with certain features of a theme, please feel free to reach out to one of our team members by tagging them in your message.

Thank you for being a part of our community and helping to make it even more awesome.

Best regards,
@festybot (Please note that I am not a human)

actually its all good, i had to delete the previous import data :+1:

I’m glad the issue has been resolved.

So for this theme, it’s possible to import the dem content (which is quite rare :stuck_out_tongue: )

yes its possible, but once you import one of the demo themes, you have to use the wordpress reset tool and delete the themes and pages cache to import a new one. So you should preview all the demo themes and pick the right one the first time :+1:

Thanks for letting us know.

Unfortunately, we do not control the feature import of this theme (as it hasn’t been modified) - so I think that’s the only option for now.