Paypal Gateway not working

Support
1

Paypal Gatewy is not working when I try to pay for a Festinger plan

2

Hi @Stealth_Mod3,

I just checked the payment gateway and please retry.

3

I select a plan, once I do that I choose Paypal and all I see on the next page is a Try Again button. Nothing happens when I click the button See screenshot

Screenshot 2023-05-29 at 18.01.36
Screenshot 2023-05-29 at 18.01.361048×866 47.8 KB

4

I just tested it on your account:

image
image2558×1222 113 KB

Just go back to your billing tab and select ‘complete purchase’ and try again from there.

Please note to disable any ad blocker as the payment is done through the Paddle popup.

Thanks.

5

. I have no popup blocker. Not working still for some reason. no popups are showing up

6

I’ve tried this with Safari, Chrome and Edge. There is no Paypal popup

7

We tried to replicate the issue for you but it’s working as expected on our side.

Kindly check your PM as I want to assist with AnyDesk or Teamviewer.

8

For further reference:

Failed to load resource: the server responded with a status of 403 ()
jquery-migrate.min.js?ver=3.4.0:2 JQMIGRATE: Migrate is installed, version 3.4.0
jquery-3.4.1.min.js?ver=6.2.2:2 jQuery.Deferred exception: Paddle is not defined ReferenceError: Paddle is not defined
    at checkoutProcess (https://festingervault.com/wp-content/plugins/wp-smartpay-edd/assets/scripts/smartpay-paddle-edd-frontend.js?ver=6.2.2:3:1)
    at HTMLDocument.<anonymous> (https://festingervault.com/wp-content/plugins/wp-smartpay-edd/assets/scripts/smartpay-paddle-edd-frontend.js?ver=6.2.2:2:1)
    at e (https://code.jquery.com/jquery-3.4.1.min.js?ver=6.2.2:2:29453)
    at t (https://code.jquery.com/jquery-3.4.1.min.js?ver=6.2.2:2:29755) undefined
k.Deferred.exceptionHook @ jquery-3.4.1.min.js?ver=6.2.2:2
jquery-3.4.1.min.js?ver=6.2.2:2 Uncaught ReferenceError: Paddle is not defined
    at checkoutProcess (smartpay-paddle-edd-frontend.js?ver=6.2.2:3:1)
    at HTMLDocument.<anonymous> (smartpay-paddle-edd-frontend.js?ver=6.2.2:2:1)
    at e (jquery-3.4.1.min.js?ver=6.2.2:2:29453)
    at t (jquery-3.4.1.min.js?ver=6.2.2:2:29755)
9