Unable to download anything. Logged out and back in. Cleared cache. Used different browser. Nothing.
I looked at previous topic that was never acknowledged or replied too so am forced to post here. Please resolve or I will get money back and move on.
Update:
Please refund immediately, or I will dispute. This service has gone downhill.
Hi @dawnfroter,
Your membership has been checked and your email ticket has been replied to within 24 hours (even on the weekends).
Our crew sleeps as well. Please bear in mind that our official reply time is 72 hours. We fixed your issue within 24 hours, so there is no need to refund your membership as per our terms and conditions.