[Help] Can anybondy help

Hi Festinger and team,
I sent the message below via Email and messages but didn’t get any response in a week. Can anyone help me out?

Hi, Festinger
I didn’t use the service for a while. I forgot to unsubscribe my yearly plan. Today I received a notification so I recall it.
Could you please help unsub and return the money?

Thank you!

Hmm, they are on a vacation now, but they should be back at may 23

Oh, thanks for the info!

Your request has been answered by email.

@aquasp - thank you for your support here.

@others, please read our refund policy here:

Please use our email ticket support for billing or payment related questions.

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