Askka - Candle Shop

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This is a support topic for Askka - Candle Shop

The intention of this topic is to give you the opportunity to discuss problems and difficulties with other Festinger Vault customers, e.g. how to address incompatibilities or fix bugs, report malfunctioning features, or get help on how to configure this download.

:warning: You can ask us for update requests here as well! :love_you_gesture:

To request an update of a particular theme or plugin, kindly let us know your preferred version number and we will update it as soon as possible. Although update requests usually do not make much sense because we publish them as soon as they are available and we have the time to upload them.

Hi there,
Thank you for allowing us to download the Askka theme from festinger vault. I am able to download and upload the theme.However, I am being prompt to key in the product code for Askka (which I don’t have it), before allowing me to access their pre-built theme. May I know if there any solution in remedying this issue?

Thank you and have a nice day!


Thanks a lot for your comment on this item. Please note that the import of demo content is not available with our services, but we do our upper best to make every item work for your WP dashboard. Please read more about it here: